FAQs

At this time, we do offer:

• Individual psychotherapy
• Couples psychotherapy
• Family psychotherapy

We are interested in offering group therapy in the future, but we need to hear from you! Let us know your interest in certain topics HERE.

We do not offer: 

• Psychological testing/diagnostic assessment
• Prescription of medication

For new clients, please fill out our inquiry form by clicking HERE. Our admin team will then follow up with you to guide you through the waitlist process or connecting you with an available provider.

For established clients, please contact your provider directly. The admin team does not handle scheduling for providers.

We offer both in person and telehealth appointments, depending on the availability of our providers.

If you have a preference on appointment type, please include that when completing our inquiry form so we can match you with the best clinician for you. 

We accept certain insurance plans, HSA/FSA payment cards, and private pay. If you plan on using insurance, you should contact your insurance to verify that your plan covers our counseling services.

We do not offer sliding scale payment plans.

Currently, many of our providers are in-network with certain insurances. They accept certain plans from the following providers:

• Blue Cross Blue Shield (BCBS)*

• Ambetter*

• United Healthcare (UHC) & UMR

• Traditional Medicaid, Superior Medicaid, BCBS Medicaid, & UHC Medicaid

• AETNA

*There are specific plans in these networks that will not have coverage, i.e. Blue Advantage HMO and Ambetter VALUE.

Please note: We cannot confirm if we accept your specific plan until we receive your submission to our inquiry form and a picture of your insurance card to verify coverage. We also advise that you contact your insurance plan directly to determine your in-network and out-of-network benefits for mental health services.

If you plan on paying out of pocket or if we do not accept your insurance, our pricing is as follows:

INDIVIDUALS

• LPC, LCSW, LMFT: $150 for the intake appointment and $125 for 60 min. follow-up sessions

• Associates (LPC-A, LMSW, LMFT-A): $125 for intake appointment and $100 for 60 min. follow-up sessions

COUPLES & FAMILIES

• $200 for the intake appointment and $150 for 60 min. follow-up sessions

The associate providers are counselors who have completed a master’s level counseling program, passed necessary national examinations, and are currently working toward full, independent licensure by completing a designated amount of supervised clinical counseling hours. They do not accept insurance and have reduced private pay rates. 

Therapy varies in the amount of time that it takes to work. The factors that play into how long it takes for therapy to be effective include, but are not limited to:

• Why you started therapy
• What type of therapy you’re receiving
• Your motivation for engaging in therapeutic work, including homework
• Your openness to the therapeutic process
• Your therapist’s style
• How often you see your therapist
• The setting of therapy

Clients who are working through complex trauma may take longer to see results than clients who want to improve communication skills. There are some therapy modalities that only take a few weeks to complete, while other therapy modalities require months and even years for the desired outcomes.

If you’re concerned about how long you’ll be in therapy, talk this through with your therapist or a prospective therapist. For those who are looking for a short term therapy experience, therapists can help you set realistic goals for that time period.

I am so glad you are dedicated to getting the most out of your sessions. Your active participation and dedication will be crucial to your success.